Refund Policy

Cancellations & Refunds, Made Clear

Overview

  • Plans change, and we understand that. This policy lays out exactly how cancellations, refunds, and timelines work across tour packages, flights, and hotel or cruise bookings — so you know where you stand before you book.

We understand that plans may change. Here is our transparent refund and cancellation policy.

1. Tour Packages

  • Cancellations 30+ days before travel: 80% refund of total paid

  • 15–29 days before travel: 50% refund

  • 7–14 days before travel: 25% refund

  • Less than 7 days: No refund

Note: Flight, visa, or hotel costs booked via third parties are non-refundable unless specified.

2. Flight Bookings

  • Subject to airline fare rules and cancellation penalties

  • ITDH service charges are non-refundable

3. Hotel/ Cruise Bookings

  • Follow partner hotel/cruise refund policy

  • Early check-outs or no-shows are non-refundable

4. Refund Timeline

  • Refunds will be processed within 7–14 business days after written cancellation request

  • Refunds are made to the original payment method

5. How to Cancel

  • Email cancellation requests to: support@itdhtourism.com with your booking ID

 

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